FAQs
Use the expanding sections below to answer your questions
UK Standard Delivery: 3-5 days
UK Next Day Delivery: Next working day for orders placed before 3pm, Monday to Friday.
Standard Delivery – £5.95 or FREE When your order is £150 or more*
Next Working Day Delivery – £8.95 (Items ordered before 3pm)
* Delivery charges and free delivery thresholds may vary from time to time with promotional offers.
The carrier we use to deliver your parcel depends on its contents, value and weight.
All of our carriers will attempt a delivery at your front door before opting to leave the order with a neighbour, leave it in a safe place or take it back to the depot. In all cases of a failed delivery attempt, they will leave a card to let you know what they’ve done.
If you can’t find the answer to your specific question here, please contact us and our dedicated team will look after your enquiry and help you as best they can.
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